On March 5, 2023, a relative of mine bought trousers from Bershka as a gift, but the product and size I received on April 29, 2023 but they didn't show up until April 29, 2023. Later when they were delivered, I got the wrong size and when I called up the Bershka branch at Kentpark to ask about exchanging it, the salesperson was super rude and just hung up on me, saying "Should have come earlier, ma'am." I'm so done with this store after seeing that behavior. No way I'm shopping there again. First they kept me waiting for so long, I lost my lust for the products, then they came wrong and tired me even further, and now I am told that there is no way they can help me. It's my fault I was expecting a different result, really.
I bought something from Bershka on June 26, 2023. It's been a month, and my order still hasn't come, and there's no sign of a refund either. Worst of all, I can't even find out anything from them! This level of rudeness is hard to believe. They keep saying they'll check the warehouse, but hasn't it ...
I wanted to buy a coat from Bershka, but my size was unavailable in the store. The store employee assured me that they could send my size to my addres...
I've never encountered such an issue before, and I'm extremely frustrated. I placed an online order with Bershka and was told I could pick up my delivery from the Kentpark store on Friday, September 6th. On Wednesday, September 11th, I went to the store to collect my package, but it wasn't there—the...
I deeply regret purchasing from Bershka. I bought a pair of pants from the Ankara/Kentpark store, and in a short time, the side pockets tore, and the front areas became pilled and deformed. When I returned to the store to address the issue, they dismissed me, claiming it was "user error" and offered...
ordered something on their app on April 22, 2023, got the order number 40104699067, and my delivery came on April 25, 2023. Anyway, I had to return the stuff, so I dropped them off at Aras Kargo on April 27, 2023, the shipment got to Bershka on April 28, 2023, this is where things get tricky. I've ...
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