basically, the store sold the original fridge we bought during a break, and they sent us a new one with this HarvestFresh thing instead of EverFresh. But guess what? The new one was messed up too and had to be replaced. But, like, the new replacement fridge doesn't have the HarverstFresh thing, and nobody told us about it. It's not cool to assume that the two models are the same, you know? We never even agreed to accept the replacement without the HarverstFresh feature. they didn't really tell us or ask us if we were cool with the new features. it's even against basic communication rules how they're not being transparent and considerate towards us customers. just give us a replacement for what we bought or some kind of compensation for the trouble, not asking for more, need to get what we were promised.
We got a fridge with a 7-year warranty, it was messed up from the start and you didn't do anything about it. Now it's totally busted, thanks to you, we're in a pretty tough spot, we had two pieces of meat during this rough patch, and it went and ruined it all. This thing puts not only my own health ...
My year-old fridge was composting my vegetables. I initially blamed the vegetables' brittleness, not suspecting my refrigerator. But when its motor failed, I asked for a replacement, only to be denied. Instead, they replaced the motor, oblivious to my refrigerator's age. When they returned, both the...
The worst ever company that does not care about their customers. We bought the most expensive fridge from them and it is not cooling and they even do not care about it. We calling the call centre everyday and they are just telling that they will forwards our complaints to the service and the service...
I'm absolutely fed up with this company! They sold me a faulty product and now they won't stand behind it. I'm taking this matter to every authority I can find. Do not, I repeat, do not buy anything from this brand! The officials are just mocking us customers. When I complained about the fridge's od...
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