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Beko Continuous Appliance Troubles

Beko Continuous Appliance Troubles
İbrahim
March 19, 2024 3:53 PM19

Dear Beko-Arçelik, what's the deal with your company? We've had to come out multiple times for the same issue. Every time, they collected the payment and departed. It's been three months since the last visit, when they insisted on charging ₺1000 for a part replacement. Once again, I find myself confronted with the same issue. Stay away from this brand if you don't want to deal with constant issues and endless frustration. I've always relied on your good name when purchasing my appliances in the past. If I had known back then what I know now, I wouldn't have picked you. I won't be buying another product from this brand again.

March 19, 2024 4:30 PM (37 minutes after complaint)

Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will get in touch with you as soon as possible. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, here for your happiness. Beko Customer Communication Center

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