BeautyPlus activated a subscription without notice after I used the app — how can I cancel it?

If BeautyPlus activates a subscription without notice, the most important thing is to cancel it correctly through the channel where the charge was made and keep records.

You can follow these practical steps:

• Identify where the subscription was activated: Check whether the charge comes from Google Play, the App Store, or directly from the BeautyPlus website. This determines where you need to cancel it.

• Cancel through the corresponding store:
– On Google Play: Go to Payments & subscriptions → Subscriptions → BeautyPlus → Cancel.
– On the App Store (Apple): Go to Settings → your Apple ID → Subscriptions → BeautyPlus → Cancel.
Canceling only from within the app does not always stop the charges.

• Save evidence: Take screenshots of the active subscription, the bank charge, and the cancellation confirmation. This is crucial if you later request a refund.

• Contact BeautyPlus support: Ask for written confirmation that the subscription has been canceled and inquire whether a refund applies due to unclear activation or a poorly disclosed trial.

• Review your payment method: If the charge was unexpected, consider temporarily removing the linked card or PayPal account to prevent automatic renewals.

If you’ve experienced a similar issue, feel free to share it. You can also file a complaint on Xolvie.