BDG Game UPI Deposit Not Received – Balance Missing

I deposited ₹500 to my BDG Game account via bank transfer on 23/07/2026, but the funds have still not been credited. The amount was deducted from my bank account and the UPI transaction ID is 478359266814. My BDG Game account ID is 3375**. After noticing that the deposit did not reflect in my BDG Game account, I contacted your support team. I was informed that the funds had not yet been received on your end and that I should wait, with the assurance that the amount would be credited immediately once received. Despite this response and the time that has passed, the deposit remains uncredited. This delay is causing significant inconvenience, as I have already been charged by my bank while receiving no balance in my BDG Game account in return. I kindly request that my ₹500 deposit be credited to my BDG Game account without any further delay, or that this transaction be urgently investigated and resolved as soon as possible.