BDG Game Platform Rejects 18,000 Withdrawal Request Without Explanation

I have been using the BDG Game platform and I currently have a balance of approximately 18,000 in my account. On 07/08/2026 I requested a withdrawal, and on 24/08/2026 my withdrawal requests were rejected by the system without any explanation. In the withdrawal history section, my transactions are simply marked as “Rejected,” and there is no clear reason or guidance provided about what the problem is or what I need to do. Despite having a sufficient balance in my account, I have been unable to withdraw my own funds and I have not received any notification, email, or message explaining why my withdrawals are being blocked. This situation makes me feel unsafe about my money and leaves me completely in the dark. I request that my account and withdrawal history be urgently reviewed, that I be given a clear and written explanation for the rejection of my withdrawal requests, and that my withdrawal of approximately 18,000 be processed as soon as possible so that my funds are paid out to me without any further delay.