First, ensure that you've entered the correct registered email address or mobile number when requesting the reset.
Additionally, check your email's spam or junk folder, as automated messages can sometimes be filtered there.
If the email isn't found, try resending the password reset request.
If you're still unable to receive the reset email, it's advisable to contact BDG Game's customer support for direct assistance.
You can reach them via email. Provide them with your account details and a clear description of the issue to facilitate a prompt resolution.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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