BDG Account Unlocking Request

I am having a serious problem accessing my BDG account on your app. On the morning of 22/09/2026, when I tried to log in, I received the error message “Error: 116 User has been locked” and since then I have been completely unable to access my account. Because the account is locked, I also cannot reach your customer service through the app, so I have no way to get support from within the system. This situation started right after I requested a withdrawal of 500 INR from my account last night at around 11:30, and I am very concerned about both the locked status of my account and my money. I request that my account be urgently reviewed and unlocked, and that the 500 INR withdrawal I requested be paid to me without any further delay. I also expect a clear explanation as to why my account was locked and why I was prevented from reaching customer support. For any verification or information you need, you can reach me at my phone number: +91 6392768***.