BDG Deposit Not Credited After Successful UPI Payment

On 20.03.2026 at around 06:28 I made a 5,000 ₹ deposit to my BDG account with user ID 7076681 via UPI. The payment was processed successfully, and the amount was deducted from my UPI balance, as can be seen from the PhonePe transaction confirmation showing a successful payment of 5,000 ₹ to SUNITA ENTERPRISES. Despite the successful transaction, this 5,000 ₹ has not been credited to my BDG account balance. I am unable to use my money on the platform and there is a clear mismatch between the payment made and the balance shown in my account. I request that my 5,000 ₹ deposit made on 20.03.2026 at 06:28 be urgently located and credited to my BDG account with ID 7076681, or, if this is not possible, that the full amount be refunded to my original payment method as soon as possible.