BC.Game Withdrawal Blocked - KYC Verification System Error

I seriously need help with my KYC verification on BC.Game because I'm experiencing a big problem. It keeps giving me an error every time I try to finish the process, and I can't get past it. Because of this, I can't get my money out, even though I've been trying to get to it for days and it's only a small sum. I've carefully followed all the steps and tried to verify my account numerous times, but the system won't let me in. It seems unfair that my money is stuck because of such a simple process. Please ask BC.Game support to review my account and help me with the KYC verification so I can finally get my money out.