BC.Game Account Suspended Without Clear Reason

I have been unable to log in to my BC.Game account since September 2025. When I try to access my account, I receive a message that my account has been temporarily suspended for security reasons. This situation prevents me from using my account and continuing my activities on your platform. I contacted your support team regarding this problem, but I did not receive a clear or definitive answer about the exact reason for the suspension or what I need to do to resolve it. I was only informed that my account was temporarily suspended for security reasons, without any concrete explanation or solution path. I request that my BC.Game account associated with the e‑mail address emee.e***@gmail.com be urgently reviewed and reactivated, or that I be clearly informed about the steps I must follow to reactivate it as soon as possible. I expect transparent information about the reason for the suspension and a quick resolution so that I can access my account again.