Bath & Body Works Ships Defective Wickless Candle to Online Customer

Bath & Body Works Ships Defective Wickless Candle to Online Customer
Bath & Body Works Ships Defective Wickless Candle to Online Customer
İbrahim
Bath & Body Works
3

On July 16, I purchased a candle from Bath & Body Works' official website. Upon receiving the item, I noticed that the candle was completely missing its wicks, making it defective.

I reported the issue to Bath & Body Works via email on July 22. On July 23, they sent me a single email stating that my complaint had been forwarded to the relevant department and that they would follow up shortly. Since then, they have failed to respond to any of my follow-up emails.

I demand a replacement for this defective candle and request an immediate resolution to my problem.

Comments

Similar Complaints

Missing Item from Bath&Body Works Order

Hacer
Bath & Body Works
June 13, 2024 4:05 PM34

I ordered 7 body sprays from Bath&Body Works' own website, but only 6 sprays were delivered in the package, which arrive...

Bath & Body Works Order Tracking Complaint

Merve
Bath & Body Works
March 29, 2024 2:43 AM32

Back in March 24th, 2024, I went ahead and made an online purchase for a body spray from Bath & Body Works. Unfortunatel...