BateryBet Casino Withdrawal Not Paid - No Support Response

I am writing about a serious problem I am experiencing with Batery Bets Casino regarding a withdrawal that has not been paid. On 1 March 2026, I requested a withdrawal of 14,000 from my casino balance, but to this day the money has not been transferred to my account. My game ID on your platform is 76896***. After realizing that the withdrawal was delayed, I contacted Batery Bets customer support, but I did not receive any response or explanation. The lack of information and feedback is causing me a great deal of concern and is seriously damaging my trust in your platform. I request that my pending 14,000 withdrawal be paid to me as soon as possible and that I be clearly informed about the status of my withdrawal and the reason for this delay.