I purchased a Baseus Bowie E3 wireless earphone set from Media Markt two months ago. While the left earbud works perfectly, the right earbud refuses to charge. Every time I place it in the case, the charge level remains at 10%, making it unusable.
For a product to stop functioning within just two months is completely unacceptable. I expected better durability from this brand, and until now, I had been recommending it to others. However, this experience has changed my opinion.
I request an immediate resolution, whether it be a replacement or a proper repair. Baseus and Media Markt, take responsibility and fix this issue! A product this new should not be failing already.
I purchased the Baseus Bowie E16 earbuds two weeks ago, and they were working perfectly fine. However, starting yesterday, one earbud stopped working intermittently. When I reset them, the left earbud works but the right one doesn't. Resetting again causes the opposite issue—only the right earbud wo...
I regret the day I purchased the Baseus Bowie E2 earbuds. The quality is terrible. First, one earbud stopped producing sound, so I had it replaced and waited 2 months for the new one. Now, the replacement won’t even connect to Bluetooth. The service is unhelpful and poorly managed, offering no real ...
I purchased a pair of Baseus earbuds from the Mall of MediaMarkt in November 2024. For the first four months, they worked without any issues. But then they suddenly stopped functioning. I took them back to the store and was given a one-to-one replacement, which I appreciated at the time. Unfortunat...
I recently purchased the Baseus Bowie M2s earbuds and encountered a frustrating issue. While both earbuds function perfectly for music and other uses, only the left earbud works during phone calls. When both earbuds are worn, the right one fails to transmit sound during conversations, although the l...
I bought a pair of Baseus earbuds, and the experience has been a complete disappointment. I used them for just 2 days without issue. On day 3, each earbud started acting like a separate device. On day 5, I took them back to where I purchased them, but they told me the repair system was closed and re...
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