Xolvie Resolution Specialist August 21, 2025 3:07 pm
Azar call drops that happen a lot are usually a sign of connection. Switch between Wi-Fi and mobile data to test on a different network, and only start a chat when the signal is good.
Start your phone back up and make sure that Azar is up to date in the App Store or Google Play. It's common for crashes and other problems to go away after a restart or update.
Check the permissions: in your device's settings, make sure that the Camera, Microphone, and Network can connect.
If you can't get voice or video, make sure your mic works and that no one is blocking your permissions.
If the drops don't stop, report them in the app: Account → Settings → Help Center → Send in a request that includes the model of your gadget and the time it happens.
This sends your case to Azar support so that it can be fixed specifically.
❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
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