In the final week of November 2023, I bought a pair of Gel NYC model casual sneakers from the Zorlu Asics store. The price was more than ₺5000. Since it was winter, I opened the shoebox in February 2024. Given the warranties back and forth, I've only worn the goods a total of ten times in the remaining 1-1.5 months. As demonstrated in the attached photographs, the shoe's inner right foot has a deep hole. It was present when I purchased it, but I just became aware of it once I began using it. The fabrics on the shoe's front ends are obviously different, and the same issue occurs on the sides. The shoe's inner lace holes and heel materials have been torn. This is my first time purchasing a product from this brand. A product that deteriorates this quickly will be unusable in six months. I purchased it with a warranty and returned it. Even the store workers felt uncomfortable in the face of all the challenges and expressed hope that it would be accepted. Despite going to warranty twice, I continued to receive the same automated message. What is the deal? "There is no production-related problem." So, what else could it be but a production issue? The shoe could not sustain ten uses due to its low materials and construction. Isn't this what the warranty is for? I haven't taken the merchandise yet; it's still at the store. I urgently need a solution to my dilemma.
In the final week of November 2023, I bought a pair of Gel NYC model casual sneakers from the Zorlu Asics store. The price was more than ₺5000. Since it was winter, I opened the shoebox in February 2024. Given the warranties back and forth, I've only worn the goods a total of ten times in the remain...
I purchased a pair of Asics Gel-Nimbus 26 from İstinyePark Balçova in September 2024 for ₺8,499. However, by January 2025, both shoes developed identical holes in the same spot. When I took them back to the store, I was shocked by the response. After a week-long review, they denied my warranty clai...
On 16/03/2025, I purchased the Asics Gel-Resolution 9 shoes at the Adana Clothing Fair (receipt no: 135). From the very first time I wore them, I experienced swelling and pain on the right side of my right ankle. I tried wearing them a few more times, hoping the discomfort would go away, but instead...
In May 2024, I purchased a pair of Asics Gel-Nimbus 26 shoes from the Sportive Mall of Istanbul store. Within less than a month of use, the fabric over my right big toe tore, exposing my toe. This isn’t the first time this has happened—I bought the same model previously, and within a month, the fabr...
I purchased a pair of Asics Gel-Terrain sneakers on November 22, 2024, and I’m extremely disappointed with their durability. Despite using them only for casual, everyday wear—no intense sports, no rough terrain—they started to tear in multiple places within just a few months. The inner linings came...
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