I purchased an Armani bag from the Kentpark store, but it began to deform within six months. I returned it to the store, where they informed me it needed to be inspected. After inspection, they acknowledged the defect and emailed me confirming the bag was faulty. However, they stated the exact replacement wasn’t available and offered to exchange it for another bag—only if I paid an additional fee due to price increases.
This is completely unacceptable. I paid a significant amount six months ago, and the defective product is the company's responsibility. As per the Consumer Arbitration Committee's decision, the defective product must be replaced with an identical, defect-free one without any additional cost. Armani, honor your commitment to quality and implement the ruling without asking for more money.
On January 6, 2024, I purchased a bag for my daughter from Armani Exchange. Despite careful use, the leather has started peeling, and the stitching areas are falling apart after just 8 months. When I visited the store to address the issue, I was told that since 6 months had passed, nothing could be ...
On June 21, 2024, I purchased an Armani Exchange bag from Boyner. Shockingly, after just two days of use, the leather started peeling. I handled the bag with extreme care and never even placed it on the floor, yet it showed clear signs of poor material quality. I returned the bag to Boyner on July ...
I purchased Armani Exchange shoes from the Aqua Florya store in February, but by July, the front part of the shoes began to come apart. I sent them in for inspection, only to have my claim rejected. When I tried to follow up, I was given a number to contact, but for the past five days, my calls have...
I am disappointed with my Armani Exchange bag. I purchased it from an official Armani Exchange store in Cyprus in 2023, and after using it for only three months during the summer, the bag is peeling everywhere. I’ve always trusted Armani Exchange and have even bought their products as gifts for fri...
I purchased Armani Exchange shoes for ₺6200, expecting high quality. However, after wearing them only a few times, the material started fraying and looked like tassels. The poor-quality material is unacceptable for such an expensive product. I contacted customer service multiple times and visited th...
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