The only good thing about my experience with the Arcelik tea maker is that it drips...how nice isn't it... When I called customer service, they said it would cost a fortune to fix because it leaks water like a sieve. It's like stealing in broad daylight! Instead of getting a new machine, they got creative and added a moldy screw, which made things worse. Now I'm sure that Arcelik is just a brand that talks but doesn't do anything. They aren't going to stand behind their item. I haven't been happy with this tea maker since I got it, and neither the service nor the machine have made me feel better. I feel bad about spending a lot of money on this device that gives me headaches. There's no doubt that I'm filled with sadness.
I bought the K-3283 tea maker from Arçelik on December 13, 2021, and it started having issues just 4 days later, on December 17, 2021. It has been to the service center 10 times since then, consistently leaking water from the bottom and occasionally from the top compartment as well. Despite requesti...
Despite numerous people sharing the same plight online, the small plastic part where the tap is attached on the front of my copper-colored K3285B tea maker, sold for around ₺13-15,000 on retail sites, cracked and broke. Following customer service's guidance, I visited the service center, took a phot...
I bought the CM 6964 Resital Tea Maker from Arçelik 2 years ago, and it broke down recently, so I took it to the service center. They charged me ₺300 just for diagnosing the issue. Two days later, they called me and asked for ₺2,500 for the repair. I said I would not proceed with the repair and took...
About a month and a half ago, I purchased the Arçelik 10120 MXS washing machine from an Arçelik dealer, and for the past 20 days, it has been leaking water after every wash. When I contacted the service center, they told me that a screw had gotten into the drum and caused a tear, and therefore regio...
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