Arçelik Refrigerator's Body Cracked, It Lasted Exactly 10 Years!
The refrigerator's body has cracked, and as users, we had nothing to do with it. The material isn't very good, and it's conveniently made to last for 10 years. It stopped cooling all of a sudden. We called the service, but they said, "We don't fix this problem; you need to get a new one." It's also impossible to get spare parts; they say "it cannot be supplied" and try to sell you a new one at a 30% discount. That is, the old one breaks down around the 10th year mark, and they try to sell the new one again by saying it's on sale. We told you to buy local goods, but what is this cracking plastic inside? Do not use the claim that the product is "local" to sell something that is so badly made.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to send us any information, suggestions, opinions, and solution requests regarding our products and services. As the Arçelik family, we wish you days full of health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
