Arçelik Missed My Service Appointment After 10 Hours of Waiting and Provided No Solution
The service that Arçelik has given has been terrible. I had a meeting with a technician and waited for them for 10 hours, but they never showed up. No matter how many times I called customer service, no one could fix the problem. It's annoying that there was still no answer or follow-up after several calls. It's important to think about the service that comes after buying something, and Arçelik has totally let me down in this case. Because of this, I will never buy anything else from them. This situation has given me a lot of trouble, especially since I run a business and need things to be taken care of quickly. I hope other people think twice before buying home goods from Arçelik.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center
