Arçelik Made My 1 Year Old Dryer Worse After Repair Damaged Building Power

My experience with Arçelik’s dryer has been incredibly frustrating. After only a year of use, the machine broke down and was sent for repair, but it came back in even worse condition. When I reached out to customer service, their reply was ridiculous: "The machine has malfunctioned twice; if it occurs a third time, you can request a replacement." I was shocked by the absence of professionalism. The dryer is not working at all—I had to unplug it, and it has even caused damage to the electrical system in my brand-new building. To add to the frustration, the service team brushed off the problem, stating, "We need to close the work order." The lack of attention while I awaited a resolution was truly disheartening. This experience is not something I would suggest to others.