The Arçelik 6567wfi dishwasher I purchased online was defective upon first delivery and had to be replaced. However, the replacement product also arrived with serious issues. The door had a dent, the inner body had a hollow, the side wall edges were scratched and had paint chipping, and the deep clean part inside would come off on its own when activated. I have used different brands for years and never experienced this many problems. It is unacceptable for a brand-new product to have such defects. The product was delivered only one day ago, yet despite contacting Arçelik customer service, no solution has been offered. My request number is 498606076. The product was delivered under free replacement, but due to all these issues, I do not want to risk another replacement. I am requesting a full refund from Arçelik. I want my problem resolved quickly and my payment refunded, otherwise I will be forced to exercise my legal rights.
I purchased an Arçelik dishwasher seven months ago, and the top panel bent on its own where the door closes. I contacted customer service, and they replaced the panel, but the issue wasn’t resolved. When I called again, they took the machine to the factory but later informed me that they couldn’t fi...
I bought 3 products from Arçelik, but all of them turned out to be defective and damaged. The refrigerator door was replaced, but the new door wouldn’t close properly. I filed a complaint with Consumer Rights, and a replacement was made, but the shelves in the new product arrived cracked, so they we...
I am filing a complaint about my Arçelik 6144 dishwasher due to a recurring issue I have experienced twice. The machine does not wash glasses properly and causes scratches on them. Although I contacted the authorized service to resolve this problem, no one has come so far. I created a service reques...
Hi there, I'm reaching out from Osmaniye. I bought an Arçelik 6167I dishwasher from the Kılıçlar store in Osmaniye. This Arçelik product has arrived defective on 7 separate occasions. I reached out to the Arçelik authorized service and was assured that they would be in touch within 2 weeks. However,...
We were impressed by the Arçelik 6167 Grion dishwasher, particularly for its cutting-edge technology features. However, just one week after getting it, we encountered a major issue. While there were no problems during the initial use, on the second run, about an hour before the cycle was supposed to...
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