I bought a 2-piece menu and a chicken burger sandwich from Arby's. The 2-piece menu included 1 hamburger, meaning they didn't have 1 hamburger. I ordered it with a "pick up from store" option. We checked the products at Konyaaltı Beach. We couldn't return them because I'm pregnant and we ate while w...
A few days ago, I ordered a hamburger menu from an Arby’s branch, expecting a decent meal from a global fast-food brand. Unfortunately, my experience was a complete letdown. The hamburger bun was stale, and the patty was cold and dry—far from the quality and freshness I had anticipated. On top of th...
I placed an order from Arby’s Hunat via Trendyol at 5:37 PM, but even after 2.5 hours, my order had not arrived. To make matters worse, the order status falsely showed as “delivered.” When I contacted customer service, they repeatedly claimed they couldn’t reach the restaurant, leaving me without an...
We decided to give Arby’s a try today and placed an order, including a sufle. Unfortunately, upon receiving the order, we found that the sufle had spilled all over the meal. The chocolate covered everything, including the fries, making it inedible. This level of carelessness in handling food is ext...
I placed an order from Arby’s, but what I received looked nothing like the menu image. I even asked the staff twice to confirm if it was the correct order, and they assured me it was. However, the sandwich was practically empty inside—just bread and a few tomato slices. The visuals show a sandwich ...
Every time I order from Arby’s, only the fries are delivered – and even those arrive cold. My burger and drink are consistently missing, which is unacceptable. It’s frustrating to pay for a full meal and receive such incomplete and poor-quality service. Arby’s is known as a reputable brand, but thi...
I’ve had repeated issues with Arby’s consistently ignoring order notes and delivering incomplete items. Despite clearly writing my requests in bold letters, not once have I received an accurate order. For instance, I paid extra for curly fries, yet they only sent a partial order, and half of it turn...
I placed an online order from Arby’s, which included two 1-liter drinks and one canned drink. While I was charged for all of them, none were delivered. I contacted customer service multiple times, and they assured me that the drinks would be sent right away, but I still haven’t received anything, ev...
Today, we ate at the Arby’s in Istanbul Vega AVM and used a coupon we won from Daha Daha. We also bought an additional menu. However, the cashier, E****, answered my questions reluctantly and with an attitude that I found unpleasant. After our food was ready, they didn’t call us for almost five minu...
On September 8th, I ordered takeout from Arby’s at Akbatı mall. I requested 2 double chicken menus and 1 regular chicken menu, but when I got home, I found 3 regular chicken menus instead. Half of what I paid for wasn’t in the package. This is extremely frustrating, and I strongly advise against pla...
I ordered two Philly baguette menus from Arby’s, and both were ice cold, even though we were dining in. It felt like they gave us someone else's canceled order because the food seemed prepared long before we got there. This is incredibly careless. I was very disappointed, especially since I had brou...
I am extremely disappointed! We got the duo menu at Arby's, and it was such a disappointment. What we got was completely different from what was shown in the pictures. The additional fee for the potato side dish we chose seemed confusing and disorganized. The hamburger looked nothing like the pictur...
Arbys totally messed up my order on purpose. They totally held back some stuff from my order, like they knew the promo would've made it cheaper. I wanna complain about the Arby's branch at Rize Simal AVM. They totally messed up my order on purpose and sent me an incomplete one. I decided to order,...
I got the BBQ Deluxe Burger meal and paid an extra 15 TL to make the fries bigger. I was really disappointed because the fries I got were way too less. There were only 10 tiny pieces of potato, I'm not even kidding. Also, the meal wasn't great because the burger had a strong smell of hamburger. I bo...