Aras Kargo complicated the entire delivery process for me. I wasn't able to answer their call when they attempted to deliver my package, but I returned the call just three minutes later. Even so, they informed me that if I didn't collect it from the branch, it would be sent back within three days. When I reached out to customer service, they informed me that it was completely at the discretion of the branch. The branch responded to me with raised voices and an aggressive demeanor when I attempted to communicate with them. I requested if they could leave it with a neighbor or allow me to pick it up on Monday, but they were adamant that it would be returned on Saturday and were unhelpful. Facing such pushback over a straightforward matter was truly draining.
I have been waiting for a delivery from Aras Kargo for more than a week, and it has been a real pain. When I call to ask, they say the delivery is late and make a request, but I never hear back from them again. When I call them again, they say that my address is not in their service area. That doesn...
I was expecting a delivery from Aras Kargo, but no one came or contacted me. The next day, I was informed that my package had to be picked up from the branch because I wasn’t at home, even though I had been home all day. Later, I received a call from the branch asking if I would pick up my package. ...
I encountered a highly concerning situation with the Aras Kargo. Even though I was home, my package didn't arrive at my address; it was allegedly dropped off at a nearby shop instead. Unfortunately, when I visited the shop, the package was missing as well. I reached out to the branch regarding the i...
My package has been stuck at Aras Kargo for two days, and I can’t reach them in any way. The location is so remote that it’s not accessible by bus, and even taxi drivers don’t know where it is. When you call their phone number, it connects you to a call center that does not assist whatsoever. I can’...
My package was marked as delivered on November 13, 2024, but I never received it. It was delivered to a completely different district, unrelated to my address. I tried contacting the local branch responsible for my area for days but couldn’t get through. It was clear they were intentionally ignoring...
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