On September 17, 2024, I requested a refund for an App Store purchase, and it shows that the refund was processed. However, the money hasn’t been credited to my account. Since September 18, I’ve called customer service five times, but I can’t seem to get through. It feels like I’ve been blocked from reaching customer support, which is incredibly frustrating. I need urgent help to get this resolved. Apple, please look into this issue and ensure my refund is processed properly. A customer shouldn’t have to chase after their money for a refund that’s supposed to be completed.
On the 17th, I submitted a return request for my Apple product, and it was accepted, but I have to say, the whole process has been frustrating. It has been several days now, and I am still waiting for my refund to be processed. It feels like they're deliberately prolonging the process just to increa...
On June 28, 2025, at 10:30 PM, I immediately canceled my credit card due to an unauthorized transaction and called Apple Support at the same time. However, since they were closed at that hour, I couldn’t get any assistance. On June 29, 2025, at 8:00 AM, I contacted Apple customer service and request...
On November 18, 2024, I discovered an unauthorized charge on my credit card from Apple. This charge is unjustified as I did not buy any product or service. This situation brings significant worries regarding the safety of my account, as I did not approve this transaction and was not informed about i...
I purchased a game from the App Store, but I was not satisfied with it and requested a refund. The refund was approved, but the money has not been returned to my account. On the invoice, it shows that I bought the game on September 28, and that the refund would be processed on September 29, but the ...
On December 23, 2024, around noon, I contacted Apple customer service to request assistance with changing my iCloud account. The representative who answered logged me out of my account without informing me that the photos, notes, and documents on my old account would remain there and be deleted from...
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