On February 8, 2023, I purchased an iPhone 14 Pro from the Media Markt store. I've been using the device without incident since June 16, 2023. A glass of water was accidentally spilled on my device that day. I wiped it away and went about my business. Later in the day, however, I noticed fogging on the front camera and issues with Face ID functionality. Today, I had another issue with my device: the screen had completely stopped working. Because my device is insured, I took it to the service center for repair. However, the device was advertised as water-resistant when I purchased it. I refuse to believe that such a minor contact with water caused this damage and that Apple dismisses it as liquid damage that is not covered by warranty. I want a replacement for my broken device. When discussing the problem with Apple support, they attempted to hide it by claiming that liquid damage is not covered. I request that this matter be resolved as soon as possible.
Since purchasing my iPhone 14 Pro Max from Apple, I've experienced constant freezing, camera malfunctions, and unexplained discoloration on the device's body without any physical impact. I sent the product for servicing, but they refused to cover it under warranty. The week I bought it, I contacted...
The iPhone 14 Pro Max, purchased from its authorized store abroad, accidentally fell into a water bowl, leading to water damage affecting the camera's functionality. Despite the device's supposed durability and water-resistant features, as per the certification indicating it can withstand depths of ...
Due to liquid damage on July 14, 2023, I entrusted my beloved Apple iPhone 14 Pro Max, which I've been enjoying for a long time, to an authorized repair service. They assured me that a paid repair could be made. I accepted the offer, but the delivery deadline has passed and my phone has yet to be re...
My iPhone 14 Pro black color mobile phone, which I received and started using on 18.01.2023, has 5 different paint faults (whatever it is called) on the sides and back of the screen, which I noticed about 4-5 days ago. As soon as I noticed this situation, I made an appointment at the Apple Store Bağ...
I purchased my iPhone 13 from MediaMarkt Mall six months ago, and it recently stopped charging. I tested the device with different chargers, but the issue persisted, and the phone has never been dropped, damaged, or exposed to liquid. Because of this, I sent it to an authorized service center on Sep...
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