Apple Refused to Cover My MacBook’s Screen Damage Despite No User Error

I purchased a device from an authorized provider and had it shipped to Hatay, where I was stationed due to the earthquake. I travel to Ankara once a month, and the device was not usable because I couldn't immediately resolve office program issues. Later, when I took it to Ankara and left it there, it didn’t even turn on. When I opened it after six months, I noticed scratches on the screen. When I sent it to the authorized service, I received various speculative responses from them, like "It could have happened this way or that way." When I asked if they could check how many times the device had been opened, they admitted I was right and suggested that Apple’s headquarters could help. I reached out to Apple, but the response came again from the service, without even seeing the device. The answers, considering the service's profit, were unworthy of Apple. So why do we pay more for a MacBook? A device worth 30K, and despite it not being user error, should not cost 18K for a screen replacement, right? A device with a 250-day warranty is repaired at the cost of a MacBook Air, and how would it be considered second-hand? How could Apple officials, who have access to all the information about the device, make assumptions? The worst part is that they claim the device was not externally damaged. It received internal damage. How could a user do that to a device they've opened only four times? It really upset me, and my logic is leaning toward this version: buying and breaking it won't bother me, so I’ll turn to a competitor. If you drop it, the repair is cheaper, and you’d think, why repair it when I can buy a new one? Why would I pay half the price of the device for a screen replacement? It's just not fair. Apple has really deteriorated, and it’s clear they no longer stand