My iPhone is currently experiencing a major problem due to a mainboard failure. After doing some research, I discovered that many other iPhone users are having similar issues. What's troubling is that it's not due to user error, but Apple support has been unhelpful. In fact, they've demanded a hefty 29,000 Turkish Lira fee for a problem that isn't my fault. This situation is extremely aggravating, and I believe it is past time to take legal action. It is not fair to charge users exorbitant fees for issues that are not the result of our actions. I'm writing to share my experience and to connect with others who may have encountered similar issues with Apple's support system. Let's navigate this issue together and consider potential solutions, as well as the legal options for dealing with such issues with iPhones.
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
Hello, this will be my third visit to the iPhone service center, as the replacement device they provided turned out to have the same issues as my previous one. The device freezes, the buttons don't respond, and despite having sufficient storage, I'm experiencing these problems. Why is there an insta...
I am writing to bring to your attention a critical matter regarding a recent service experience I have had with your company. I am deeply concerned and seek your assistance in resolving this issue promptly. My iPhone 11 Pro Max model phone turned off itself and did not turn on. On July 31, 2023, two...
In 2019, I purchased a brand-new Apple iPhone X 64GB, and I loved using it. However, in the past 1-2 months, I've been facing serious issues with the 'Face ID' feature. Despite successful facial recognition with the front camera, the phone fails to unlock, overheats excessively during regular usage,...
My iPhone showed a service warning for the battery, so I scheduled a service appointment through the official Apple support page. The next day, I went to the Apple Authorized Technical Service, as directed by Apple support, to have my phone's battery replaced. My phone had never been serviced before...
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