I thought that the Apple AirPods 3 were waterproof when I bought them, but when a small amount of water got on one of them, the volume started to go down. I called tech support, and they told me to send the device in so it could be fixed. I did what they asked and sent the device in, but I was surprised when they told me it was no longer under warranty and wouldn't be fixed or replaced. Apple's lack of help in this situation is very disappointing to me. I thought the device was waterproof, but when it got a little wet, it didn't work the way it was supposed to. I think this is a problem with the way it was made, so I shouldn't have to pay to fix it or get a new one. I want this problem to be solved in a way that makes me happy. Apple needs to be responsible for how well their products work and how well they are made, especially when they advertise features like being waterproof. I hope that they will acknowledge that my device is broken and offer to fix it or give me a new one, even if it is out of warranty.
I’ve carefully used my 1st generation AirPods Pro, but just a month and a half after the warranty expired, the left earbud started crackling. It’s incredibly frustrating to have this issue right after the warranty ended, almost as if it was designed to fail. I expected better from Apple, especially ...
I recently bought a pair of AirPods 3rd generation headsets and ever since then, they've been giving me connection problems. I've brought it into the service center 8-9 times now with video evidence of the issue, but they just keep denying there's an issue with the device. I've called customer servi...
I purchased my Apple AirPods 2nd Gen earbuds and since day one, I have been experiencing echoing sound issues during phone calls. Regrettably, the device couldn't be replaced, and they sent it to the service center. However, they returned it unfixed and now the issue still persists. Additionally, th...
I purchased Apple AirPods 2nd Generation earphones a year ago. Shortly after receiving it, the microphone part failed; they replaced it under warranty. After a while, the same problem reoccurred, and I was told that it was a user error, not covered by the warranty and that if I wanted, I could have ...
My iPhone 11 is supposed to be waterproof up to 2 meters for 30 minutes, but a little water got on it, and the screen stopped working. The phone can't be used because the sound keeps going in and out. It's been under warranty for more than a year, but they say it's no longer covered because it got w...
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