I was treated in the worst way possible at the Apple Store at Zorlu Center in İstanbul, Beşiktaş, Turkey. As I was waiting in a standing line for a service, an Arab tourist and his three companions deliberately cut the line and went right in front of me. When I warned him to get back in the line, they immediately began berating and threatening me together. When I called for the interference of security and told them exactly what happened without exaggeration, the so called "security team" forced "me" out of the store and defended the tourists that threatened me both verbally and physically! I want an apology as well as a royal service and treatment from Apple!
At the Apple Store in Zorlu Center, Istanbul, I experienced a shocking and unacceptable incident. A physically large man, accompanied by his companions, decided to cut in front of the queue, despite originally being at the end of the line. When I asked them to return to their rightful place, the lar...
I've been having a really bad experience with the Apple Store in Turkey. They took money out of my account without asking me first and without letting me know beforehand. What's even worse is that I can't seem to get my money back for these charges that I didn't authorize. It's really annoying becau...
I have been a customer who purchases the new iPhone model launched every year. Most recently, I visited the Apple Zorlu Center store yesterday regarding my 15 Pro Max, which had a broken back cover and a screen with display issues. They stated that they would replace the back cover for a fee, while ...
I entrusted my phone to the Apple Zorlu Center service, only to be told that unauthorized repairs were detected, and they wanted ₺48,800 for the fix. Despite the device not being under warranty, I refused to accept this staggering amount without proper documentation. The authorized personnel at the ...
On August 16th, I scheduled an appointment with Apple's technical service at Cevahir Mall for 11:00. I carefully chose the time to align with my hospital appointment. Despite arriving on time, I was surprised to find them attending to an unscheduled female customer and then a gentleman. When I inqui...
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