If you were charged for Amore but the paid features didn't unlock, first restart the app and make sure it's updated.
Then, check your purchase history in Google Play or the App Store to make sure the charge went through. Sometimes the app just hasn't logged it yet.
Next, get in touch with Amore's support and send them your receipt or order ID and a picture showing that Premium or credits didn't activate.
Some users have said that benefits go missing after they pay and support doesn't respond.
If this doesn't fix things, you could file a report against Xolvie to get people talking about it and get it fixed.
Related Complaints
Unauthorized Amoreaffair Charge Needs a Refund

I noticed that an amount of 19.90 was taken from my Visa debit card yesterday by a company called Amoreaffair. I have ne...ver used this website before, I did not give them permission to charge my card, and I would definitely remember if I had signed up or entered my card details there. This transactio...
Amore Attempted Unauthorized Charge After Subscription Cancellation

I am writing regarding an unauthorized withdrawal attempt of $44.99 from my account today by Amore. I had previously use...d your site and then unsubscribed, so I did not authorize any new payment or renewal, and I was surprised to see this charge appear as pending on my bank account linked to my Visa ...
Amore Subscription Cancellation And Refund

I am writing regarding my Amor Affair subscription in Fernley, Nevada, United States, which I started on March 30, 2026.... The pricing of the subscription was misleading to me, and when I tried to cancel it on the same date, I experienced serious difficulties and could not complete the cancellation as...
Amora App Charged Me After I Already Canceled My Membership

I want to share a payment issue I've had with the Amora Discover Your Soulmate app. Even though I had already canceled m...y membership in the app, $6 was charged to my account on February 28. Being charged again for a service I had already canceled seems like an unfair transaction. For this reason, I'...
Amore App Charged Me $29 for Tokens I Never Purchased

I noticed that an unauthorized token purchase occurred on the Amore app. Even though I never gave any approval or made a...ny purchase, a transaction of about $29 appears to have been made on 02/12/2026 at around 11:56 p.m. for the match chat feature. I believe money was deducted from my card/balance d...
Amore App Restarted My Canceled Subscription Without Permission
I just noticed that even though I had previously canceled my elite subscription on the Amore Dating app, my subscription... was restarted without my knowledge or approval, and a charge of $69 was applied to my bill. Even though I had ended the subscription myself, being charged again without any notifi...
Requesting Refund for Unusable Amore Premium Membership Feature

Today I paid $12 to purchase a Premium membership on a platform, but I haven't been able to use the voice and video call...ing feature, which is supposed to be included in the Premium features. Even though I paid, I can't start either a voice or video call through the system. I also couldn't find any l...
Apple Payment Completed but In-App Purchase Is Missing
On December 17, 2025, at 5:42 PM, I purchased tokens through the Amore app using Apple’s payment system. Although the pa...yment was successfully charged, the tokens were not added to my account. The Apple order/invoice number for this transaction is MVWT0BGV6N. After this incident, I contacted both A...
Amore App Charged $30 but Blocked All Chats
I subscribed to the Amore app through the App Store by paying $30 with my credit card. From the very first day I started... using the app, all of my chats were restricted, information exchange was blocked, and I became completely convinced that the female profiles in the app are not real. All of my co...
App Store Amore Subscription Refund Request

On August 16, 2024, I accidentally purchased a $12 Premium membership through the iOS app of the Amore dating platform. ...I was actually trying to buy tokens, but due to a mistake during the transaction, I ended up purchasing the Premium membership instead. After completing the purchase, I tried to c...
Amore Premium Membership Didn’t Deliver Promised Features

On August 7, 2025, I purchased a $14 Premium membership on the Amore app through the Android platform using my credit ca...rd. At the time of purchase, it was stated that I would be able to receive and share phone numbers or social media usernames with other users. However, after purchasing the members...
Amore Charged Me Money but All Profiles Appear Fake

Amore is an application built on fake accounts. I am requesting a refund of approximately $8 and that my account be clos...ed immediately. I do not believe that the people messaging me are real; I believe all of the profiles on this app are fake accounts. Please assist me with closing my account and i...
