An unauthorized transaction of 19518.90 TL was made on my VakfBank credit card through Amazon at 4:30 AM on 10/23/2023. I immediately reported this suspicious activity to Amazon and contacted VakifBank within 12 hours to cancel the transaction and get my money back, but they were unable to stop the payment or issue a refund. I demand the 19518.90 TL charge be refunded. It's as if the company has no customer service representatives. The only way to contact them is via live support, where they simply state, "Sorry, we can't help." I intend to file a complaint with the Consumer Rights Board against Amazon.
Misappropriated use of my registered card information resulted in a fraudulent purchase of 4,700 TL made on the Amazon website on 20/12/2022 at 01:45 in the night. The transaction was still in the authorization phase when I checked my bank account. Amazon was of no assistance when I contacted them; ...
On December 25, 2023, an unauthorized transaction of ₺2,748.00 was debited from my Is Bank credit card without my knowledge, consent, and without the confirmation of an SMS code. The transaction was made in the name of Amazon Turkey, under the reference "Istanbul TR." It's important to note that I d...
On the date of 31.10.2023, an unauthorized transaction of 15,500 TL occurred in my Enpara.com account, where a purchase was made on Amazon.com.tr using my Enpara.com card. Despite filing complaints with both Enpara.com and individually with Amazon, the refund for the payment has not been processed y...
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