Despite the fact that I didn't even use the Logitech G435 Lightspeed headset for a single day before returning it, they have yet to refund me, despite the fact that the product has already been received at their warehouse. The customer service department continues to make bogus excuses, claiming that they have created a refund ticket since the product arrived at the warehouse and that they have sent a ticket to the warehouse with a note indicating that it is an urgent matter. I tried to be understanding in the beginning, but the situation has now completely spiraled out of control. Despite the fact that the product was delivered to the warehouse 16 days ago, the refund has yet to be processed. This will not be tolerated!
On June 23rd, I purchased the Logitech G Pro X Wireless Lightspeed Gaming Headset from Amazon for a total of 2,602.31 TL, including taxes, with a 6-month interest-free installment plan. Initially, the estimated delivery date was set between July 24th and July 27th, but it was later revised to July 1...
I purchased a SteelSeries headset from Amazon on October 30, 2023, and sent it for warranty on July 2, 2024, because it was broken. On July 3, 2024, they returned the headset with a document required for a refund. I contacted Amazon and informed them that I had sent the product and the document and ...
I purchased headphones from Amazon on February 25, 2024, with order number 404-2829299-9249110. Despite returning the headphones the day after receiving them, my return was rejected, claiming they were used. How could a product returned 1-2 days after delivery be considered used? I only tried the pr...
I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
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