I bought a Stanley thermos from Amazon Turkey, sold directly by Amazon Turkey, but it arrived defective. I promptly requested a replacement, and for a week now, I’ve been waiting for Kolay Gelsin Cargo Company to collect the defective item from my address, but my attempts to resolve the issue with them have gone nowhere. Every day I contact them, and each time they assure me it will be picked up, yet no action has been taken. Due to this delay, I now see that the thermos is out of stock on Amazon, and I feel let down by this handling of my case. As a long-time Amazon customer, I will cancel my Prime membership and stop using Amazon unless a solution is provided and Kolay Gelsin’s service is reevaluated.
On July 17, 2023, I bought a Stanley Trigger thermos. I later received an email from Amazon stating that Stanley had issued a recall for the thermos. However, Amazon refused to refund me because I did not return the product immediately. By the time I finally sent it back, a significant amount of tim...
I purchased a steel thermos from Amazon for a total of 597.00 TL, including shipping and customs. The product was supposed to be sent from abroad, but it's been a week and the seller withdrew it from shipment. I was informed by Amazon representatives that an issue occurred and was instructed to repu...
I bought several Stanley Thermos products from the seller "Enplus" on Amazon Turkey. To my surprise, they canceled my order without telling me why, which left me confused. Amazon Turkey took the money right away from my card, but it took two days for the money to be returned. This isn't good enough ...
On January 4, 2025, I received an email from the Amazon Product Safety Team (n*******@amazon.com.tr) informing me that the Stanley Classic Trigger Action 0.47 L Black thermos, which I purchased from Amazon.com.tr on October 11, 2023, had been recalled by Rappel Conso due to a fire risk. According to...
On June 11, 2023, I made a purchase from Amazon.com.tr consisting of a Stanley Classic 1.9-Liter Legendary Nightfall thermos. As a result of scuffs and flaws, I decided to send the item back, and according to the records, I started the return process on June 16, 2023. Nevertheless, I am at a loss to...
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