I purchased a Kiwi KCM-7512 Inox Turkish coffee machine from Amazon with the order number 171-0719642-2916311, and I received the product on 18 September 2025 in Türkiye. From the beginning, the coffee machine had a defective part and did not function properly, so I could not use it as expected. I tried to reach Amazon customer service/the seller regarding this problem, but I was not able to contact them and therefore could not get any support or solution about the defective product. Due to the defective condition of the Kiwi Kcm-7512 Inox Turkish coffee machine and the fact that I could not receive any assistance, I kindly request a full refund for this purchase. I would like this process to be handled as quickly as possible and the refund to be issued without any further loss of time.
I purchased an Arzum Okka Minio Turkish Coffee Machine from the seller Kolaysepet on Amazon.com.tr with the order number 406-8280959-3814703 on Tuesday, November 4, 2025, and the product was delivered to me. Upon receipt of the product, I opened the box to check whether it was functioning properly. ...
I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...
I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...
Hello, Four months ago, I bought the Philips EP4346/70 Fully Automatic Espresso Machine from Amazon Turkey, and it broke. The service team decided to replace it with a new one and sent me a report about the problem, instructing me to return the faulty product to Amazon. I returned the defective item...
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