Amazon SINOMAN Wall Lamps Arrived Scratched and Defective

Amazon SINOMAN Wall Lamps Arrived Scratched and Defective
Amazon SINOMAN Wall Lamps Arrived Scratched and Defective
Amazon SINOMAN Wall Lamps Arrived Scratched and Defective
Amazon SINOMAN Wall Lamps Arrived Scratched and Defective
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I purchased two SINOMAN wall lamps via Amazon India under order number 405-7708150-6929108 and received them on 10 October. As soon as I opened the package and inspected the lamps, I saw that the quality was unacceptable. The metal parts are discoloured, with visible scratches, wear and black marks on the surface, giving the products a used and defective appearance instead of a new decorative lamp. I paid approximately 1,400–1,500 INR in total for these two lamps. I bought these lamps specifically for home décor and expected a clean, even brass finish without defects, as presented in the product images and description. What I received instead looks visually flawed and does not match the quality I reasonably expect from a new product. I am requesting that this issue be resolved by providing a suitable solution such as a replacement with two new lamps in perfect visual condition or, if that is not possible, a full refund for this order. I also request that the quality of the items being shipped under this listing be checked so that other customers do not experience the same problem.

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