I placed an order on Amazon Türkiye (amazon.com.tr) with the order number 404-7544113-6755565 for sparkling water. I waited for about two weeks without any proper update on my order, and only after this period I was informed that the item could not be delivered and that it would be cancelled. Despite this, it has now been around two months and I still have not received my money back. During this time I tried to reach Amazon customer service, but the system only directs me to automatic responses and I could not reach a real customer representative. The phone number provided also does not work, so I have been left without any clear information or support about my refund. Because of this experience, my trust in Amazon has been seriously shaken, especially as I am planning to purchase more expensive items and need to be sure that I can rely on the service. I request a full refund of the amount I paid for this order to my original payment method as soon as possible, and I also expect a clear explanation and an apology for the delay and the communication problems I have faced.
I placed an order on Amazon Turkey with the order number 406-1181722-4713968 on 16 March, with an estimated delivery date of 25 March. However, on 25 March the order was canceled for further notice and I was left without any clear information or solution. Since the order was canceled, I have been tr...
I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...
I returned the product associated with order number 407-7490630-3679527, which I bought from Amazon.com.tr on October 29, without having received it at all. It has now been over a month, and I am still waiting for my refund. The website indicates that refunds will be processed promptly, yet it has ...
So, back in April 2023, I ordered something from Amazon with order number 402-0846288-6888349 and was super excited for it to arrive. It's been a whole month and unfortunately, the item still hasn't arrived. I was so annoyed by the delay that I decided to ask for my money back - 259.71 TL, to be exa...
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