I placed an order on Amazon Turkey with the order number 406-1181722-4713968 on 16 March, with an estimated delivery date of 25 March. However, on 25 March the order was canceled for further notice and I was left without any clear information or solution. Since the order was canceled, I have been trying to cancel it completely and get a refund, but the Amazon system does not allow this due to a technical error. The supplier firm has confirmed that the order was never even dispatched to them by Amazon on 16 March, which shows that the process did not properly start in the first place. Despite this, I still have not received my refund. I contacted Amazon customer service, but they told me that they could not help me because their system would not allow them to process the cancellation and refund. I was also informed that there is no clear due date for when this issue will be resolved, which is unacceptable for a canceled order that has never been shipped. I request an immediate refund of the full amount of this order to my card without any further delay and a clear written confirmation that the order has been completely canceled in your system.
I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the product back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...
I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...
I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
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