Amazon Refund Not Issued After Returned Kindle Oasis Shipment

Amazon Refund Not Issued After Returned Kindle Oasis Shipment
Amazon Refund Not Issued After Returned Kindle Oasis Shipment
Amazon Refund Not Issued After Returned Kindle Oasis Shipment
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Charles
April 09, 12:56 am
10

I purchased a Kindle Oasis from Amazon US and returned it via the Amazon website. The return was sent back on March 25, 2026 under return reference TRN - 3677925-8188668. I have proof that the Kindle Oasis was returned, however I am now being told that it was not received. Despite having followed the return instructions and having documentation showing that I sent the product back, my account has still not been credited, and the return is being treated as if it never happened. This situation is causing inconvenience because I complied with the return process in good faith, and I am now left without either the device or my money. I request that my return be properly investigated based on the return reference and my proof of return, and that the corresponding refund/credit for the Kindle Oasis be issued to my Amazon account as soon as possible.

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