The order I placed from Türkiye Amazon on June 11, 2024, has still not arrived and it is not clear when it will arrive. When I call the call center, I am given different information each time. The answers given are as follows: 1- There is a technical problem in the warehouse. It will be delivered as soon as possible 2- Cancel the order and order again 3- If this problem cannot be solved, do not wait in vain. We are thinking of you. 4- You have to wait, we have nothing to do. 5-We need to report it to the warehouse etc. 6. We need to open a record in the warehouse. I say open it. The answer comes from the warehouse 2 days later. Answer: "It has to wait. Even if it asks for a refund, initiate a refund." 7. The return option is as follows: The money will be refunded after a minimum of 10 days. In Amazon's cargo tracking, it says: "We will send you an e-mail when the estimated delivery date is determined." By the way, if I try to order the same product again now, the estimated delivery date appears to be 20 June 2024. So if I order today, it will be delivered tomorrow. But there is no information about the order I placed 10 days ago. Amazon's warehouse managers are probably making fun of us. Or he's playing with our minds.
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
I purchased a product from Amazon in October 2024 and returned it before it even reached me. However, my refund has still not been processed. Every time I call, they keep stalling me, saying I am under "Amazon’s guarantee," yet my money has not been refunded. I have provided all the necessary detail...
On December 22, 2024, I purchased a product from Amazon Turkey for ₺509.02, including taxes (order no: 408-7745315-6836319). The product was shipped from abroad, arriving in the country within three days, but I canceled it the next day while it was still in transit, opting not to accept the package ...
I am unable to cancel an item I purchased from Amazon. I purchased the item and wanted to cancel it one day later. When I clicked on cancel, it said "Cancelling item". Five days later, it still said "Cancelling item". Then, I contacted customer service on Monday. The person I spoke to said that he/s...
On September 6, 2023, I placed an order with the order number 404-9172445-2751530 on Amazon Turkey from Amazon Germany as the seller and shipper. Since the day I placed the order, it still appears to be in stock. As of today, it has been over 1 month and 1 week since I placed the order. I contacted ...
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