I placed an order on Amazon Turkey with return code PA1295498, and the product was delivered to me on December 29; however, the item I received was incorrect, so I immediately created a return request. On December 30, Amazon’s own contracted courier came to my address and collected the product from me. Since that date, nearly 25 days have passed, and my refund of $4 has still not been issued. During this time, I have contacted Amazon customer service at least 15 times, and each time I was given a different explanation. At one point, I was told that the refund would be processed by the 21st of the month, but when I contacted them again today, I was given yet another excuse and still no clear resolution. I purchased this product directly from Amazon, and the return was handled by Amazon’s own courier, so I do not accept being redirected to any third-party seller. I fully fulfilled my responsibility by returning the incorrect product through Amazon’s return process. I now request that the $4 refund be issued to my original payment method without any further delay and that this issue be resolved promptly.
I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...
I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the product back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...
On December 13, 2024, I placed an order for a 10 kg Hills cat food from Amazon Turkey (www.amazon.com.tr). The order was scheduled for delivery by the courier on December 14, 2024, but was returned to Amazon the same day due to "damage during transportation." The order page on Amazon stated that a r...
On December 22, 2024, I purchased a product from Amazon Turkey for ₺509.02, including taxes (order no: 408-7745315-6836319). The product was shipped from abroad, arriving in the country within three days, but I canceled it the next day while it was still in transit, opting not to accept the package ...
I would like to bring to your attention that, despite the approval of my return request for the purchase I made on November 14, 2023, with Order No: 405-4288505-505****, the promised refund within 7-10 days has not been processed. In my conversations with customer service, I was informed that the re...
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