Amazon Charged Double Prime Subscription Fee on Same Day Duplicate

41

On August 20, 2026, I noticed that my Amazon account was charged twice for the exact same Amazon Prime amount on the same day. I already have an active Prime subscription and have been charged correctly for it until now, so this duplicate charge is unacceptable and very disappointing. In the past I had to cancel a previous subscription tied to a different debit card than the one I currently use for my Amazon purchases. During that earlier issue I spoke with several people in your accounting department, and I was asked to verify individual items purchased with the old card number, which I could not fully remember at the time. I feel like I am now facing a very similar problem again, just in a slightly different form. For this current issue, I have a screenshot ready that clearly shows the two identical Prime charges on my account from August 20, 2026. I request that these duplicate charges be fully reviewed and that any incorrect or duplicate amount be promptly refunded. In addition, I specifically want to speak with someone in the accounting or billing department who can directly access and review my charge history, not just a general customer service agent, so that this situation can be resolved thoroughly and does not repeat in the future.

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