AliExpress Car Part Not Delivered to Turkey, Refund Still Pending

Şule
Aliexpress
November 14, 2024 1:19 PM77

I purchased a car part from AliExpress, but the seller refused to ship it to Turkey, claiming the item is not eligible for delivery. I requested a refund, but the status remains "under negotiation," and I still haven’t received my money back.

To make matters worse, there is no phone number to contact their support team directly. I am left with no updates and no resolution. I either need the item to be shipped or a full refund issued immediately. AliExpress must address this issue promptly, as customers should not have to struggle to receive their rightful refunds or products.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I started a dispute on AliExpress but no solution has been provided yet, how can I resolve dispute problems?

74 Complaint

I opened a dispute on Aliexpress, however, my product is still not arriving or being refunded, how can I speed it up?

165 Complaint

Similar Complaints

AliExpress Canceled Order Refund Not Processed

Gökçe
Aliexpress
December 11, 2024 12:46 PM152

I ordered a product from AliExpress and later canceled the order, but my refund has not been processed. When I contacted...

1

Aliexpress Order Not Delivered, No Refund

İpek
Aliexpress
July 27, 2023 5:55 PM194

My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held u...

Aliexpress Marked My Order as Delivered, But I Never Received It

Fikret
Aliexpress
September 12, 2024 11:30 PM191

I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which i...