I purchased a car part from AliExpress, but the seller refused to ship it to Turkey, claiming the item is not eligible for delivery. I requested a refund, but the status remains "under negotiation," and I still haven’t received my money back.
To make matters worse, there is no phone number to contact their support team directly. I am left with no updates and no resolution. I either need the item to be shipped or a full refund issued immediately. AliExpress must address this issue promptly, as customers should not have to struggle to receive their rightful refunds or products.
I ordered a product from AliExpress and later canceled the order, but my refund has not been processed. When I contacted the seller, they assured me that AliExpress would handle the refund. However, I am still waiting for my money to be returned. I have also tried reaching out to AliExpress custome...
I ordered a product from AliExpress, but what I received was completely different from what was listed—and the quality is also far below expectations. When I tried to reach out for support, the seller kept replying with vague responses like “not understood”, avoiding any real solution. The bigger i...
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held up in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta...
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
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