On December 17, 2024, I placed an order on Aliexpress (order number 1109923992078662). Shockingly, my order was intentionally and openly sent to a different name and address. I have repeatedly contacted customer support to resolve this issue, but all my messages have gone unanswered or dismissed.
The one response I finally received offered a mere $2 compensation for the error, which is completely unacceptable and fails to address the actual problem. It’s evident that Aliexpress operates in an untrustworthy and disorganized manner, leaving customers without proper recourse when issues arise.
Aliexpress, I demand that my order be resent to the correct address or a full refund be issued immediately. Ignoring customer concerns is no way to build trust.
I placed an order on AliExpress (order number: 3039875453184964) on August 16, 2024, and the tracking number is 2710149709402. My package reached customs on August 26, 2024, and since then, it has been held there without any updates or resolution. I opened a dispute with AliExpress the same day, but...
I ordered a laptop from Aliexpress, but the product's barcode was linked to another person. As a result, the package was delivered to the wrong address. The seller has not responded to any of my messages, leaving me without any resolution. I regret purchasing from Aliexpress due to this lack of acc...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
I made a purchase on AliExpress with order number 1106903907736693 and decided to cancel it. Even though a month has passed since the final refund date, I still haven't received my refund. This is extremely frustrating and unacceptable. I've reached out to customer service multiple times, but they h...
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