I rented a car from Enterprise/Alamo while traveling abroad, and after returning the vehicle, I was unexpectedly charged 1,172 EUR for rim scratches. However, I never noticed or caused any damage.
When I rented the car, I wasn’t informed to check the rims specifically, and now I am being forced to pay for something I might not have done. Shouldn’t rental insurance cover this? This charge feels completely unfair, and I feel taken advantage of as an international customer.
I need Enterprise/Alamo to clarify their policies and explain why this damage isn’t covered by insurance. If you're renting a car abroad, be extra careful with what you’re being charged for! Has anyone else experienced this?
I rented a car from Enterprise/Alamo while traveling abroad, and after returning it, I was billed €1,172 for rim scratches. I was never informed to check the rims upon pickup, and now I am being held responsible for damage I may not have caused. Shouldn’t this type of damage be covered by insurance...
Everything seemed good when I returned the car that I hired from Alamo Rent A Car overseas. Alamo insisted €980 as a repair cost after the drop-off; I was told the rims were scuffed. When I first hired the car, I had not even considered closely the state of the rims. Alamo's insurance excluded this,...
I rented a car from Alamo Rent A Car Skopje last week, and I was completely misled. While parking, a minor scratch occurred on the vehicle. Without warning, Alamo charged me 6100 Macedonian denars (€100) from my account. When I rented the car, I was told that insurance covered damages up to €500, so...
I rented a car for 9 days on June 23 from Sixt rent a car in Switzerland. After returning, they sent an invoice of 585 CHF to my mail because there was a scratch on the rim. I did not have any accidents during my use, I do not know how the scratch happened or whether it happened before because they ...
I want to share my experience renting a car from Enterprise, and it's crucial that you take this seriously, friends. They inflated a minor damage on the vehicle, turning it into a major issue, and handed me an exorbitant bill. This is my first-ever complaint against a business, and I'm doing it to p...
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