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Complaints(2)

Enterprise/Alamo Charging Extra for Rim Damage After Rental Return—Unfair Fee

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Alamo Rent A Car

June 27, 2024 1:44 PM44

I rented a car from Enterprise/Alamo while traveling abroad, and after returning the vehicle, I was unexpectedly charged... 1,172 EUR for rim scratches. However, I never noticed or caused any damage. When I rented the car, I wasn’t informed to check the rims specifically, and now I am being forced to ...

Enterprise/Alamo Charged €1,172 for Rim Scratches After Car Rental Return

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Alamo Rent A Car

June 25, 2024 3:47 PM55

I rented a car from Enterprise/Alamo while traveling abroad, and after returning it, I was billed €1,172 for rim scratch...es. I was never informed to check the rims upon pickup, and now I am being held responsible for damage I may not have caused. Shouldn’t this type of damage be covered by insurance...