On November 8, 2025, an amount of ₺1,149.50 was charged to my Axess credit card ending in 8826 under the description of a membership fee without my knowledge or consent, and it was reflected on my statement. I request a full refund of this amount as well as all previously charged membership fees. I also demand that these membership fees be canceled without any additional conditions, in accordance with the legal provisions outlined below. According to Article 31, Paragraph 3 of the Consumer Protection Law dated May 28, 2014, credit card issuers are required to offer a credit card type that does not charge an annual membership or similar fee. Furthermore, under Article 6 of the Law No. 4077 on Consumer Protection, as amended by Law No. 4822, any membership fee charged by your bank constitutes an unfair term, as it provides no service in return and was pre-drafted without room for negotiation. Additionally, the 13th Civil Chamber’s final ruling (2011/4736 E., 2011/11579 K.) confirms that both current and retroactively charged card fees must be refunded. Based on these laws and rulings, I request that the membership fees charged to me be refunded immediately, and that the current membership fee be canceled and returned today. Otherwise, I will file a complaint with the Consumer Arbitration Committee for a refund of the fee and, if my dissatisfaction continues, apply to your bank for the cancellation of my card and accounts. I kindly request that the necessary action be taken on this matter.
I request the cancellation and refund of the ₺1,149.50 membership fee charged to my Akbank Axess Credit Card ending in 1777 on 01.03.2025, in accordance with the relevant legal provisions and without any additional conditions. According to Article 31, Paragraph 3 of the Consumer Law dated May 28, 20...
An annual membership fee of ₺1296 was charged to the statement of my Axess Business credit card ending in **** 0529, issued by Akbank, on 13.03.2025. I am requesting a full refund of this amount. Despite contacting customer service, I have not received any resolution. I demand the cancellation of th...
On March 2, 2025, Akbank deducted ₺1,149.50 from my Axess credit card ending in 0850 under the name of a credit card membership fee. I request a full refund of the deducted amount. I demand that the membership fee be canceled and refunded to me in accordance with the legal provisions stated below, w...
I request the cancellation and refund of the ₺1,016.00 membership fee charged to my Axess Gold credit card ending in 2482 on 02.03.2025, in accordance with the legal provisions stated below and without being subject to any additional conditions. According to Article 31, Paragraph 3 of the Consumer L...
This is my request for a refund of the membership fee charged to my Akbank Axess credit card. On 08/07/2025, an amount of 1,149.50₺ was deducted from my card ending in 9931 without my knowledge or consent under the name of a membership fee. I request that this fee be canceled and refunded to me with...
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