On January 31, 2025, we flew to Samsun with Ajet. However, the Zamzam water recorded on our visa was not delivered to us. No one has provided a proper explanation, and the lack of communication from the airline is frustrating. We were assured at the departure airport that all checked-in items would be delivered. It has been six days, and still, there is no update. Despite contacting customer service multiple times, we have received no helpful response. No one on the entire flight received their Zamzam water. How is this even possible? We request to be informed and for this issue to be resolved urgently.
On February 22, 2025, during my Van-Istanbul flight with Ajet Airlines, the luggage of all passengers on board, including those carrying essential medication, did not arrive in Istanbul. Although the airline staff assured us that our bags would be delivered the next day, I have still not received mi...
On Monday, September 15, we had an Ajet flight from Bodrum Milas Airport to Sabiha Gökçen Airport with a connection to Gaziantep. Upon arrival in Gaziantep, we discovered that our luggage had been lost. Despite calling multiple times, we have not received any answers or updates regarding the status ...
On March 29, 2025, I flew from Medina to Sabiha Gökçen Airport with AJet, ticket number 20424221932470. Although my cabin-size luggage had traveled in the cabin without issue on the outbound flight, I was forced in Medina to check it in as hold baggage—despite repeatedly explaining it qualified as c...
On August 16, 2025, at 04:30 AM, I flew from Cairo to Istanbul Sabiha Gökçen Airport with AnadoluJet. After landing, I discovered that my checked baggage was missing. I immediately reported the issue at the airport and filled out a lost baggage form, where I was given a reference number: SAWVF61114....
On August 9, 2025, I flew from Lyon Airport to Antalya Airport with a layover at Istanbul Sabiha Gökçen. My checked luggage with PNR code 2Z4J7H was not delivered upon arrival in Antalya. The missing suitcase contained valuable items including kitchen equipment purchased in France, three chef jacket...
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