On July 4, 2025, my sister, who is a stage 4 cancer patient with a 90% disability, was denied boarding on the 10:30 p.m. AJet flight from Ordu-Giresun Airport. Despite having her 4-year-old child and a caregiver with her, she was asked to provide a doctor’s report. In front of the other passengers, she was even asked to remove her wig to prove her illness. As a result of this humiliating treatment, she suffered a nervous breakdown and was left stranded along with the three people accompanying her. Because of this, her PET scan and scheduled treatment for the following day were also delayed. I want to state clearly that we will pursue all necessary legal action to the very end.
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
On February 3, 2024, at 23:40, I missed my Antalya-Sabiha Gökçen Airport flight because it departed early. I was not informed about the early departure through any communication channels such as SMS or email. When I asked the gate officer how a flight could leave before its scheduled time, they dism...
I would like to share the grievance we experienced on our Ajet flight from Ankara to Dalaman (PNR Code: 36daqt, Seats: 10A–10B) on October 13, 2025. We arrived at the airport on time and presented all required documents. However, the airline staff stated that we would not be allowed to board because...
On March 29, 2025, I flew from Medina to Sabiha Gökçen Airport with AJet, ticket number 20424221932470. Although my cabin-size luggage had traveled in the cabin without issue on the outbound flight, I was forced in Medina to check it in as hold baggage—despite repeatedly explaining it qualified as c...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
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