Dear AJET Customer Support Team, I am writing to formally submit a claim regarding damage caused to my baggage during my recent flight with AJET. Below are the relevant details: Passenger Name: MUHAMMAD A*** P*** Booking Reference: 30GZTC Flight Number: VF3171 Date of Travel: 27 July-25 Baggage Tag Number: 0204290306/0204290359 Upon receiving my baggage at the destination, I observed that the bag is damaged fabric torn. I kindly request that AJET investigate this matter and advise on the compensation or repair process as per your baggage claim policy. Looking forward to your prompt assistance. Best regards, Muhammad A*** P*** WhatsApp Number +92 333 3755***
Dear Sir/Madam, Following my flight with AJet, I discovered that my suitcase had been seriously damaged and some of its contents were missing. I attempted to report this issue to your staff immediately upon receiving my baggage; however, I was informed that I should not leave the baggage claim area....
Dear Ajet Customer Service, I am filing an official complaint regarding the mishandling of my checked baggage on my journey from Baku to Brussels via Istanbul. My suitcase did not arrive with my flight in Brussels and was only delivered the following day. As a result of this delay, the perishable fo...
I have been using my suitcase for five years, and it was in perfect condition without a single scratch. However, after my AJet flight on 01.02.2025 (Flight No: VF4038), my luggage was completely damaged. I am attaching photos as proof of the state it was returned in. I want to know how AJet plans t...
On October 3, 2025, after my AJet flight VF3311, I received my luggage at Istanbul Sabiha Gökçen Airport and found it burst open with my belongings placed inside a plastic bag. I immediately reported the issue to the airport authorities, and a damage report was filed. In addition to my electronic d...
After my flight with Ajet on October 12, 2025, I discovered that the wheel of my Rozanna brand suitcase was completely broken when I collected my luggage at Sabiha Gökçen Airport. This is the first time I have experienced such an incident, and the replacement cost of my luggage is approximately $595...
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